Directorate of Consumer Protection
The Consumer Protection Department (CPD) of the Nigerian Civil Aviation Authority (NCAA) was launched in March 2001, to ensure that all aviation consumers obtain the best services in air transportation.
Read MoreWe collates timely complaint data with a follow-up action on all complaints received. Given the need to report accurately and also to report on a timely basis, we will appreciate you give your contact information so follow-up action(s) can be taken. Please fill the form below.
Click here for Consumer Complaint Form